no parking1 .50 per hour saff good and help full .
Quite shocked to be honest. I went down here to open a new account as some of the online facilities still don't work from the recent meltdown. I called initially to make an appointment but this branch called back as they had made a mistake with the time. I went to the branch the day before the appointment to try to rearrange however the staff seemed incapable of using their own diary systems. My eventual appointment was with someone called Gurdeep - an obviously immature, slow minded, inexperienced customer service advisor who only seemed capable of giggling.. It goes without saying that I have joined another bank, there is such a thing as 'reasonable' standards in life.
This has got to be the slowest bank ever I have been to it's that bad people are walking out come on tsb pull your finger out no wonder u are losing people
Been trying to call for two days to set up a new account, and they never answer the phones. Then when you go in they tell you we can't set up an account for two months!
Thoroughly disorganised. We have been trying to open a joint bank account. After going in, making an appointment and being told that we'll be able to sort it all out in one appointment we were told we couldn't when we arrived at our appointment.I wish for the staff to perhaps have a little understanding of their own processes and procedures before handing out advice and annoying people to the point where they no longer chose bank with them.Smiley and friendly enough, but that's as far as it goes.
TSB Bank is a UK Bank based in Leicester, East Midlands. TSB Bank is located at 17 Horsefair St, Leicester LE1 5PD, UK.
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