Sales staff are warm, welcoming & not too pushy. Store has a good selection of furniture to view. Delivery guys very carefully carried all my items up the stairs for me & were polite & courteous.You get 24 hours to check over your furniture but as I had 16 items to open I rang customer services who gave me an extension. Good job really because, even though the packaging wasn't dented or marked, over 50% of the items delivered were damaged! Customer services are very organised, emailing or texting me a link to send my photos of the damaged items. They then arrange a collection & replacement date. I am now awaiting my 5th collection & replace. Customer services are extremely well organised. However quality control in this instance has been absolutely shocking! I must add that when the furniture isn't damaged it is absolutely beautiful.After 5 weeks my bedroom still isn't complete but I am hopeful that next week will be be final collection & replacement! Wish me luck!Update I now have a complete set of undamaged beautiful bedroom furniture. Such a pity quality control lets the side down so badly. Ahhh well, we got there in the end!
Original interaction with sales team OK bit sales orientated but what are you to expect with commission based roles. After care was appalling. 2 items came SMASHED as were rolled off the lorry and dragged upside down. Pathetic after care. Great products though
Helpful and friendly staff member, not too pushy, gave us info but let us look around without too much pestering. Got a good deal on a good solid table and chairs. Will be delivered within the week as informed it's in stock. Brilliant!
Service was excellent. Place is a bit pricey but the products are good quality. Order a sofa, which took 5/6 weeks to be delivered but can select to have it delivered on specific date for 35.00. Everywhere else charges about 60. So still fair price.
Amazing furniture at great prices and very polite, helpful sales people. I recommend visiting this store and thank you OAK for everything. :)
Oak Furnitureland is a UK Furniture Store based in Leicester, East Midlands. Oak Furnitureland is located at Unit C1, Fosse Park S, Enderby, Leicester LE19 1UT, UK.
Please contact with Oak Furnitureland using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Oak Furnitureland opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Leicester
You Might Also Consider