Really impressed. Got some really nice kit in here and enough sales assistants to help you out
Brilliant. So helpful. Nothing is too much trouble. Staff wonderful. Thank you Next Home Fosse Park.
Great home store...need a bigger one.
Terrible customer service! My partner & I purchased a pair of wall lights & a matching lamp on Monday, this week. We also needed a table which was on display, but we were told that this wasn't available for another couple of weeks. The shop assistant's exact words were: "We don't stock any furniture here"...eh? A furniture shop that doesn't stock furniture..?? (Just like the chip shop that closes for dinner!!)- We were then told that the lamp wasn't in stock, but they would order it & we could collect it on Thursday. Fair enough. We paid for the lamp & left our details in order for the shop assistant to contact us if there were any issues. Having received no contact, we went to collect the lamp today (Saturday). My partner was told that the lamp hadn't arrived & they would have to re-order it for collection on the 8th December! ... Why no phone call??? A very unnecessary wasted journey. For the prices charged at this store, I would expect MUCH better service. Very disappointed & will only be returning to collect the lamp. You have lost a customer.
I have been a customer of this store for years. I have recently. The store is my go to place for lighting,soft furnishing,pictures curtain rails etc. The staff are very well trained and helpful. Their systems are very slick. They sort all your needs nothing is too much touble. All what Next sell is top quality.
Next Home is a UK Furniture Store based in Leicester, East Midlands. Next Home is located at Grove Way Unit 7, Fosse Park S, Leicester LE19 1UT, UK.
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