You can only shop here if you're stick thin and the customer service was shocking!
Did not find anything to my liking in this shop. However, they do seem to have a large range of clothes to possibly suit all.
I bought an item from this shop which was damaged. Unfortunately I had not notice this when purchasing, when I went back to the store, was refused a refund or an exchange even though the item was faulty, was told this is very normal with items from india, the staff and manager were very rude and overall poor customer service, they eventually agreed for an exchange but wanted to charge me extra for exactly the same item in a different colour, because they said the price had now gone up. I would advice people to avoid shopping at this store or if purchasing an item to check it thoroughly.
I do like the clothes in this shop but I find the service awful. The lady with the dyed hair looks down your nose at you and makes you feel quite unwelcome. I took my custom elsewhere today and will do so in the future. It's a big shame because a smile and a 'can I help you?' can go a long way.
Beautiful dresses! Service there was amazing, they were so helpful, I swapped between 2 lehnga's 4 times and they were so patient in letting me try them on. I ended up buying a one of a kind lehnga from there, which is absolutely beautiful. Definitely recommend to all people who would like to buy Indian clothes from a high end store, which is very exclusive and up to date in its designs.
Indikal is a UK Department Store based in Leicester, East Midlands. Indikal is located at 160 Belgrave Rd, Leicester LE4 5AU, UK.
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