NEVER COME HERE UNDER ANY CIRCUMSTANCES (THIS PLACE NEEDS TO BE SHUTDOWN ASAP)Disgusted.Utterly disgusted.A place off horrible workers, sick to death of their own miserable lives; taking it out on vulnerable adults.'Kiran' - has no idea how to do her job, and severely upset my gf who has significant anxiety issues and relies of this post office to complete postage for her business.'Shaf' - a sick, sick man. Power hungry individual, who makes jokes at your expense, and who laughs at your misfortune.When asked if I could pick up my 300 click & collect parcel, was told my Dad would have to pick it up, as it was in his name (despite the fact I am carrying all forms of ID and all transaction codes I was told I would need. Then when I explain the issues at hand - my father is in hospital, following a severe OD - Shaf laughs at my misfortune, only to tell me he will hold on to MY parcel until Nov 10th - for no lawful reason - before sending it back to the manufacturer for re-delivery. Then when i ask for a tele/textphone line in order to make a complaint, he gives me a fake number, and laughs me out of the building.I have since found out it is impossible to make a complaint against any post office at all, for no bloody good reason.I want Shaf fired, I want this post office shutdown; but above all else, I want what is rightfully & legally mine.See you in court.
if you are open till 17.30 then be open till 17.30... not until 17.28 and then say tills are shut.
One of the senior staff, the only male who works the tills, is pure scum. I am sure the other members of staff have a problem with his insecure character. He will laugh at your reasons for certain transactions. An Indian who fancies himself master.
HORRIBLE service, the staff was unprofessional and unhelpful, made me post money even after I asked for help since I didnt knew what to do, I rather go bit far to send my parcel over than going back to them, its happened to me two time, its really shame the manager doesnt do anything to change the situation.I suggest to everyone do dont go there !
Think the other reviewers 'helpful staff' were off work on Saturday.... posted a parcel, the member of staff was in a horrid mood. After she had a brief altercation with where customers were queuing she was most unhelpful at the desk, her attitude was terrible. Won't be returning to that branch.
The Highcross Post Office is a UK Post Office based in Leicester, East Midlands. The Highcross Post Office is located at 65 Highcross St, Leicester LE1 4AN, UK.
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